Track Your Order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.


We have made the tracking of your order very simple now. The first thing we do as soon as we confirm your order is to assign a tracking id for you. That after our Soma online pharmacy receives your payment, we will send the tracking id to either your email id or phone number. To avail this service, you will have to register your email and/or your mobile number.

The tracking id that is given to you uniquely. That means clicking on the link sent to your email id will provide you with details about the status of your shipment. The details include the location of your shipment and how much time it will take to reach you.

The whole process is actually quite stress-free, thanks to the fact that you can easily track your shipment location easily. The advantage of this is that you can make plans or change existing plans to suit your needs. Even, if you are not able to be physically present to receive your shipment, you can easily allocate a person to receive it on your behalf.

We do not charge any money for providing you with the tracking id of your shipment. However, once the parcel has been delivered, we would disable the tracking id.

In case, you have doubts about the tracking id or face difficulties using it, please contact our customer care team. Our customer support executives will gladly answer any of your queries and doubts.