Know The Status Of Your Order

If you have purchased any of the products through, you can track the status of your delivery package when it will be reached to your location. We deliver most of the orders on time without any delay to the customer place but some packages will get delay to deliver it because few of them held up with the customs or any other issues in the transit. Mostly all of our order packages will be delivered by Express Mail Service and Air Mail. At the time of completing an order process, we will show up the product details and estimated delivery date.

The shipping details will be mailed to the customer mail id and also send it through a phone message. You will be required to create an account in to make a purchase. You can know about your consignment details of your parcels on your account page. Track your shipment package information on the official website of Fast delivery and two-day delivery services are feasible in this website.

We have written down some of the procedures to track the order parcel via internet mode.

1)Track your order package by utilizing Account

2)Track your order through our carrier website

Track your order package using Account

  • Sign in to the account by utilizing username and password.
  • Just provide your username and password which has created during the time of account creation.

Once you have a login to the website, you can easily track your order. Just click on to the “My orders” link as this will offer you with the current updates on your shipment. The following status will be shown on the order tracking page.

  • Processing– It implies that your order has been received by our Soma online pharmacy and it will be sent out for dispatching. Mostly we dispatched the order products within 24 to 72 hours.
  • Canceled– It means that your medicine order has been closed or canceled and money was refunded. This may be done by ourselves based on our customer request due to some other problems. In case if you have any questions regarding the order cancellations, then kindly contact our customer support team
  • Delivered– This status indicates that your package is delivered to your address.
  • Pending– Usually, we show up this status in case of any payment not received by us from the customer side.

Track your Order through Shipping Carrier Website

For most of the orders, we will send out a unique Tracking ID to all customers who made a purchase with us. The tracking number will be provided only after dispatching the product to the shipper. A unique tracking code ought to be entered on the respective shipping service provider website such as Kindly note it, that your tracking information seems to appear on this site only after your shipment package reaches to their center.