Customer Support

We offer the best customer service to our users of Buy- You can definitely utilize it 24*7 in 365 days in a year. In this online pharmacy, our customers can order the needed medication at any time.

While on the website there are chances for you to have some queries. There are times your account cannot be accessed because you have forgotten your password. This issue is quite common. every customer of this online drugstore would not be able to handle this situation. So they can contact the representatives of our online pharmacy.
A higher percentage of queries that are answered by our customer care team is with regards to the payment. The users would call the customer care team and enquire whether it is safe to do the purchase online. They are feeling anxious while providing the information to the mail-order pharmacy. When you contact our customer care team they can help you out in this situation.

There are three options offered to you that can be followed if you want to contact our customer care team.

Call option

We would first look at the most common option that most of them choose and that is to call to the customer care number.

The toll-free number would be provided by our Soma online pharmacy. It is displayed on the website. You can use the number and contact our team.

The response that you get from our side would be tremendous. Our team would respond within two minutes of time and this is definitely very quick.

Chat option

Another way that is offered to you and that you can follow is to contact our customer care team through chat. In the contact page, you can see the form which contains a name, mobile number, and comment. When you fill the form and submit it you can contact our representative through chat that to live.

You can use this facility throughout the year without any issue.


The last option that can be followed to contact our customer care team by our customers is through the mail. The website contains the email address and you can make use of it. You can use any of your email ID. Even the un-registered email address can be used to contact us.

Your email regarding the problem is noted and responded by our separate non-voice team. Within two hours you might get a reply to your email. This method can be opted for if you want to raise a ticket.

Those people who want to get an immediate response from the representatives should go for the call or chat option.

our customer care team member would politely respond to your issue and there is no need to be worried. They are employed in order to offer guidance and be ready to lend a hand to the customers. You can believe them and get any help regarding the order of the Soma drug. You can also ask multiple queries and get replies from them.

However, if you find any inconvenience with the customer care team of the online pharmacy you can surely raise a complaint. If the experience is good then do take the little amount of time to appreciate them by sending an email to them. This can help the mail-order pharmacy to identify potential representatives and give rewards to them. Your email can also motivate them and helps them to do the task in a similar or in a better way in the future. Customer care team would be really helpful for you at all the time for sure.